Grocery Store Partner Terms

All orders from AfriDish users must be placed and processed exclusively through the AfriDish platform. You may not accept direct orders — via WhatsApp, phone, email, social media, or any other channel — from users who discovered your store through AfriDish.

Your store's phone number, WhatsApp, and email are stored securely by AfriDish but are never displayed to users. All communication happens through the AfriDish in-app messaging system.

For each AfriDish customer who places their first order with you through the platform, a 12-month non-compete period begins.

During this period you must not knowingly accept direct orders — or solicit direct ordering — from that customer outside AfriDish.

AfriDish earns a commission of 5–8% on each order processed through the platform, as agreed in your individual partner agreement.

Commissions are deducted automatically at checkout. You receive the net amount after commission deduction.

Payment terms for your net proceeds are set out in your individual partner agreement.

AfriDish owns the commercial relationship with every customer who orders through the platform. Customer contact details and order history are AfriDish proprietary data.

You may not use customer data obtained through AfriDish to send marketing messages, promotions, or order solicitations outside the platform.

You may not share customer data with third parties under any circumstances.

•Your store information (name, address, opening hours, cuisines stocked) must be accurate and kept up to date.

•You must fulfil orders in a timely manner and communicate any stock shortages through the AfriDish messaging system.

•AfriDish may remove or suspend your listing for poor fulfilment rates, customer complaints, or failure to maintain listing accuracy.

If an AfriDish customer contacts you directly to place an order outside the platform, you must decline and notify AfriDish within 48 hours at partnerships@afridish.co.

AfriDish may remove your store listing at any time for violation of these terms.

Outstanding payments for fulfilled orders will be settled within 14 days of termination, less any penalties owed.

These terms are governed by the laws of the State of Wyoming, USA (Vital Rise Health LLC). Disputes are resolved by binding arbitration in Wyoming.